2017

Mirsch, T., Lehrer, C. & Jung, R. (2017). Digital Nudging: Altering User Behavior in Digital Environments. In Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017). St. Gallen, Schweiz.

2016

Jung, R., Lehrer, C., & Mirsch, T. (2016). Erfolgsmessung von Social CRM - Der Weg von Social CRM-Zielen zu KennzahlenControlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 28, 235-240.

Mirsch, T., Lehrer, C., & Jung, R. (2016). Transitioning to an Omnichannel Approach: A Dynamic Capability Perspective. In Proceedings of the 37th International Conference on Information Systems (ICIS 2016). Dublin, Ireland.

Mirsch, T., Lehrer, C., & Jung, R. (2016). Channel Integration Towards Omnichannel Management: A Literature Review. In Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan. 

Rosenberger, M., Lehrer, C., & Jung, R. (2016). Ein Datenmodell zur Unterstützung der Datenintegration von Nutzeraktivitäten aus verschiedenen sozialen Netzwerken. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2016).

Rosenberger, M., Lehrer, C., & Jung, R. (2016). Integrating Data from User Activities of Social Networks into Public AdministrationsInformation Systems Frontiers, 1-14. 

Rosenberger, M., Lehrer, C., & Jung, R. (2016). A System Architecture for Integrating User Activities in Social Networks with Customer Relationship Management. In Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2016).

Wieneke, A., Lehrer, C., & Jung, R. (2016). Exploring Affordances of Business Intelligence & Analytics with Regard to Customer-oriented Work Practices. In Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016). Chiayi, Taiwan.

Wieneke, A., & Lehrer, C. (2016). Generating and Exploiting Customer Insights from Social Media Data. Electronic Markets, 26, 245-268.

Wieneke, A., Lehrer, C., Zeder, R., & Jung, R. (2016). Privacy-related Decision-making in the Context of Wearable Use. In Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016). Chiayi, Taiwan. 

2015

Kuepper, T., Eymann, T., Jung, R., Lehmkuhl, T., Walther, S. & Wieneke, A. (2015). Measuring Social CRM Performance : A Preliminary Measurement Model. In Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015). Osnabrück, Deutschland.

Lehmkuhl, T., Jung, R., Kuepper, T., & Wieneke, A. (2015). Zieldimensionen von Social CRM. Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 27, 409-414.

Lehrer, C. (2015). Examining Discontinuers' Word-of-Mouth Behaviour in the Context of Mobile Location-based Services. In Proceedings of the 23rd European Conference on Information Systems (ECIS 2015). Muenster, Germany.

2014

Constantiou, I., Lehrer, C., & Hess, T. (2014). Changing Information Retrieval Behaviours: An Empirical Investigation of Users' Cognitive Processes in the Choice of Location-based Services. European Journal of Information Systems : EJIS, 23, 513-528.

Kuepper, T., Jung, R., Lehmkuhl, T., & Wieneke, A. (2014). Features for Social CRM Technology : An Organizational Perspective. In Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014). Savannah, USA.

Kuepper, T., Jung, R., Lehmkuhl, T., Walter, S., & Wieneke, A., (2014). Performance Measures for Social CRM: A Literature Review. In Proceedings of the 27th Bled eConference "eEcosystems". Bled, Slovenia.

2011

Lehrer, C., Constantiou, I., & Hess, T. (2011) Examining the Determinants of Mobile Location-based Services' Continuance. In Proceedings of the 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China.

Lehrer, C., Constantiou, I., & Hess, T. (2011) A Cognitive Processes Analysis of Individuals' Use of Location-based Services. In Proceedings of the 19th European Conference on Information Systems (ECIS 2011). Helsinki, Finland.

2010

Lehrer, C., Constantiou, I., & Hess, T. (2010). Exploring use patterns and perceived value of location-based services. International Conference on Mobile Business (ICMB).

Lehrer, C., Hess, T., Rauscher, B., & Hoehne, E. (2010). Je individueller, desto besser? Ein Ansatz zur Bestimmung des angemessenen Individualisierungsgrades digitaler Medienprodukte. Medienwirtschaft - Zeitschrift für Medienmanagement und Medienökonomie, 10-18.